When should I call 000?

Only call 000 in an emergency or life-threatening situation, otherwise you should call 131 444.

There is an emergency

For example:

• Any situation where life or injury is threatened;
• motor vehicle accident where people are injured;
• air, rail or water accident;
• any event which might cause danger to people or property;
• explosion or bomb incident/threat;
• a disturbance or breach of the peace, for example a domestic violence incident or anti-social behaviour;
• any suspected offence in progress, being witnessed or just committed.

What happens when I call 000?

1. Your call is first answered by Telstra, who will ask "Emergency. Which service do you require - Fire, Police or Ambulance?"
2. Respond with the service/location you need (if you are using a mobile telephone you will be asked for the city and state you are in).
3. Your call will then be connected to the emergency service you need.

PO Box 39764, Winnellie NT 0821